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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rita Montoya

Rita Montoya

November 20, 2024

5  out of  5
rating by Rita Montoya
"Jennifer Reyes, has been so helpful with me in change my insurance company. She helped me pick the coverage for my cars and house that is best suited for me and my family. She is very knowledgeable and has the best costumer service skills."
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Susan Benham

October 23, 2024

5  out of  5
rating by Susan Benham
"Excellent customer service and so knowledgeable. Jennifer Burns really helped me find the best rate and coverage! Bless you!"
We responded:
"Susan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Eddy"
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Rocio Neft

October 21, 2024

5  out of  5
rating by Rocio Neft
"I would like to thank Holli for her excellent work helping me on the changes in my car policy. Thank you for being so friendly and patient with me."
We responded:
"Thank you for the fantastic feedback, Rocio! We're so glad to hear that Holli has made a positive impact during your experience. She truly is dedicated to providing the best service possible. If you need anything else, don’t hesitate to reach out! - Eddy"
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Amanda Vejar

October 8, 2024

5  out of  5
rating by Amanda Vejar
"Thank you Jennifer for all ur help."
We responded:
"Amanda, my team and I want to thank you for expressing such positive feedback to us. Thank you for sharing! - Eddy"
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Kelly Mount

October 4, 2024

5  out of  5
rating by Kelly Mount
"I called and spoke to Jennifer today to request a current insurance id card and I received them via email immediately! She was very pleasant and knowledgeable!"
We responded:
"Kelly, your experience with our team is exactly what we strive for. Thank you so much for your positive review! - Eddy"
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Betsy Faris

September 2, 2024

5  out of  5
rating by Betsy Faris
"Ashley was so helpful and explained every option in detail, in terms I could understand. I highly recommend that you allow them to quote your insurance."
We responded:
"Betsy, we appreciate you and your kind feedback! We are always more than happy to help. Your experience with our team is exactly what we strive for! - Eddy"
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jackson hersch

August 23, 2024

5  out of  5
rating by jackson hersch
"The office and everyone there was a great atmosphere and environment!"
We responded:
"Jackson, thank you for taking the time to leave a 5 star review! We appreciate you and your business. - Eddy"
Profile photo of Jensen Taylor

Jensen Taylor

August 23, 2024

5  out of  5
rating by Jensen Taylor
"Super helpful and easy to work with. They were quick to answer and knowledgeable about my needs. Thank you Eddy’s!!"
We responded:
"Jensen, thank you for your kind review! We are always here if you need any guidance or have any questions! We appreciate you. - Eddy"
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Jordyn Green

August 23, 2024

5  out of  5
rating by Jordyn Green
"Eddy’s office was great to work with! Ashley was efficient and helped me solve my problem quickly!"
We responded:
"Jordyn, thank you for taking the time to share such positive feedback with us! We are always more than happy to help. - Eddy"
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Fabian Torres

August 21, 2024

5  out of  5
rating by Fabian Torres
"Jennifer Reyes.....You are the BEST thank you for your help with my claim with State Farm and everything you have done to help ....we need more people like you 😉......Thank you again"
We responded:
"Fabian, thank you for putting your trust in our office! I'm happy to hear Jennifer took such great care of you. We're grateful for your business.- Eddy"
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Teresa Taylor

August 16, 2024

5  out of  5
rating by Teresa Taylor
"Once again, Eddy Ohlenburg’s State Farm Agency has met my insurance needs in a very professional and efficient manner. Jennifer Burns, Property & Casualty Representative, processed my requests and additionally showed me that by adding my renter’s policy, I would qualify for the multi-line discount. Great service and great savings! Thank you again! Eddy Ohlenburg, State Farm Agent, and his staff have handled my auto and renters insurance policies for many years. I had to file an auto claim today and Jennifer took my call and immediately put my mind at ease with details about the process. I feel confident of a positive outcome. Thank you, Jennifer, for your thoroughness and professionalism! Sincerely, Teresa Taylor I recently moved and Dana with Eddy Ohlenburg agency is following through to make sure all my policies are updated with correct address. I appreciate this very much! The personal attention to detail makes all the difference in customer service. Thank you Dana!"
We responded:
"Teresa, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Eddy"
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Raymond Diaz

August 16, 2024

5  out of  5
rating by Raymond Diaz
"I was ably assisted by both Jasmine and Connie with questions concerning a rate increase on My insured vehicles. Both of them were both friendly and capable in assisting me. I was impressed with how knowledgeable they were concerning the matter. Thank you!"
We responded:
"Raymond, thank you for sharing your positive experience! We appreciate the kind words. My team and I are always here to serve you and your insurance needs! - Eddy"
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Michael Barnett

July 17, 2024

5  out of  5
rating by Michael Barnett
"Jen was very courteous and professional. I will recommend her to my family and friends."
We responded:
"Michael, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Eddy"
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Rachel Rachel

July 2, 2024

5  out of  5
rating by Rachel Rachel
"Connie was so helpful in explaining terms and getting our additional vehicle set up in a timely manner. She was very fun to work with as well and made the process enjoyable."
We responded:
"Rachel, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Eddy"
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Freddie Pomroy

June 21, 2024

5  out of  5
rating by Freddie Pomroy
"I wanted to send a huge thank you to the outstanding job Jenifer at Eddy Olenburger State Farm has done for me and my wife. She has gone way out of her way to be professional and helpful. Many many thanks. Eddy is very fortunate to have you as his representative."
We responded:
"Freddie, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Eddy"
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Bob Nash

May 22, 2024

5  out of  5
rating by Bob Nash
"I’ve had State Farm since 1984. Multiple States, multiple agencies. This agency in Midland, and to be more specific, Holli Garvin is OUTSTANDING! She went out of her way to help me and my family in multiple ways."
We responded:
"Bob, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Eddy"
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Laci Willingham

May 9, 2024

5  out of  5
rating by Laci Willingham
"Excellent Customer Service! Jennifer was very kind, helpful and patient. She explained everything very well. The quotes she did, she got them to me in a very timely manner. I went in person to start the insurance and I’m glad I did. She was so nice! The office was clean and friendly receptionist. I’m so glad we made the switch to State Farm! Highly recommend this office!!"
We responded:
"Laci, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Eddy"
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Yvonne Calvin

May 7, 2024

5  out of  5
rating by Yvonne Calvin
"We have been with State Farm for many years. Everyone is always friendly and helpful-especially Connie with my most recent experience. Thank you so much!!"
We responded:
"Yvonne, the relationships my team and I build with our customers will last a lifetime as we will supply endless support to those in need of insurance assistance. - Eddy"
Profile photo of Victoria Vizcayno

Victoria Vizcayno

April 30, 2024

5  out of  5
rating by Victoria Vizcayno
"Jennifer Reyes was amazing and very patient with me. She helped me with all the questions I needed answers to. She sent me quotes very quickly and got me all set up. She is a super star and i highly recommend her :)"
We responded:
"Victoria, your great feedback to our State Farm Agency is always appreciated. My team and I will continue to work hard to earn your business each day! - Eddy"
Profile photo of Leon García

Leon García

April 20, 2024

1  out of  5
rating by Leon García
"My monthly payments are NEVER the same. I had to file a claim and they were the worst to get through to approve. Insurance agents really are evil lol proud to take my money but did his best to ignore my claim. It took us over a month! He will sneak in a $30 extra on your premium and he knows we won't notice til it's too late. Dishonest business"
We responded:
"Leon, unfortunately based on your username, our office does not have any records that you are a policy holder with us, we take note of all calls and quotes that come in and I am unable to find you in our system. If there is anything I can do to assist you or help you find the correct agency that you contacted please feel free to give me a call at our office, I am happy to help. Thank you. - Eddy "
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rob olivas

April 19, 2024

5  out of  5
rating by rob olivas
"Very friendly staff!! Jennifer Reyes was very quick to respond to my request for a quote and ended up saving me some money thank you!!"
We responded:
"We are happy that Jennifer was able to assist you with your insurance needs, Rob! Thank you for taking the time to leave us your feedback. Your kind words mean the world to us! - Eddy "
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Amanda Doucet

April 4, 2024

5  out of  5
rating by Amanda Doucet
"Jennifer and Hollie were amazing to work with. They explained everything to us and made sure we understood everything that we were getting. The best customer service we have ever experienced here in Midland highly recommend them for all your insurance needs."
We responded:
"Amanda, reading your positive review made our day! Your experience with our team is exactly what we strive for. We greatly appreciate your feedback and look forward to assisting you again in the future. Thank you for your kind review and recommendation! - Eddy "
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Keith Imken

March 31, 2024

5  out of  5
rating by Keith Imken
"I've had my insurance coverage with Eddy since 1991 and have always been pleased with the customer service from his office staff and with State Farm."
We responded:
"Keith, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Eddy"
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Richard Gill

March 28, 2024

5  out of  5
rating by Richard Gill
"Holli was able to answer all my questions and provide very helpful information in regards to my claims. Great people to work with. Have always had great experiences working with this office."
We responded:
"Richard, I'm so glad that you are happy with our service and that Holli took great care of you. Thank you for your business! - Eddy "
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Tawanda Wesley

March 28, 2024

5  out of  5
rating by Tawanda Wesley
"Connie was prompt and professional. Great customer service!"
We responded:
"Tawanda, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Eddy"